IT Technical Support

• Manage all technical aspects during the distribution or projects of 

Hikvision products;

• Provide products demo, service, maintenance, and upgrades for 

customers;

• Create, manage and contribute to technical support guides and 

supporting troubleshooting documentation as needed;

• Provide product and solution training for customers and users;

• Responsible for project management and project delivery;

• Other job related to technical issues.

• Bachelor or above degree in electronics, telecommunications, or 

information systems is preferred. Fluent in English.

• At least 2 years' experience in technical support, familiar with security 

products;

• Solid knowledge and technical skills in electronics, telecommunications, 

or information systems;

• Exceptional communication and presentation skills; customer service 

skills and awareness.

• Work well under pressure