BPO Technical Support
J
J-K Network Services
25 - 28K PHP
Full-time
SM City Clark - East Wing. SM Clark, Manuel A. Roxas Hwy, Clark Freeport, Mabalacat City, 2009 Pampanga, Philippines
BPO company that provides end-to-end BPO services to clients globally.
Position: Technical Support Representative
Company Industry: BPO
Work Location: Clark, Pampanga
Work Schedule: Shifting Schedule
Salary: Php 28,000 + Sign-in Bonus
Work Set Up: On-site
Job Requirements:
- At least High School Graduate
- With 2 years Customer Care Experience or 6 months–1-year Technical Support Experience
- Typing speed of at least 30 WPM with 85% accuracy (Voice)
- Can start ASAP
- Willing to work onsite in Clark, Pampanga
Job Responsibilities:
- Provide technical support and assistance to clients/customers
- Handle troubleshooting and resolve IT-related concerns
- Deliver high-quality customer experience via voice support
- Document and escalate issues when necessary
- Collaborate with team members to achieve performance goals
Recruitment Process (Online):
- HR Interview
- Hiring Manager Interview
- Job Offer
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