Training Specialist

• In-charge with the end-to-end store-based training in face to face or hybrid/blended learning options.

• Confirms and sets up the venue of training prior to the date.
• Design and implement training programs, ensuring staff is equipped with necessary skills in customer service and food handling.
• Assess the effectiveness of training sessions and make data-driven improvements.
• Maintain training records and collaborate with the management and different departments to identify future training needs.
• Stay up-to-date with the latest trends in the Food & Beverages industry to incorporate best practices into training.

SKILLS AND COMPETENCIES:

·        Proficient in presentation and public speaking

·        Excellent verbal and written communication skills

·        Patient and approachable for trainees

·        Ability to collaborate effectively within teams

·        Resourceful with a can-do attitude

·        Passionate about continuous learning and development

QUALIFICATIONS:

·        Bachelor's Degree in Human Resource Management, Psychology, or any 4-year course

·        At least 2 years’ experience in Human Resource and/or Training

·        Experience in food service industry is an advantage

·        Willing to work onsite at Quezon City and travel to stores from time to time

·        Teaching experience is an advantage