IT Technical Writer

Duties and Responsibilities

• Plans, develops, organizes, writes and edits operational procedures and manuals.

• Researches, develops and documents technical design specifications.

• Produces electronic documentation in addition to hard copy manuals

• Maintains a comprehensive library of technical terminology and documentation.

• Analyzes documents to maintain continuity of style of content.

• Manages updates and revisions to technical literature.

• Determines the type of publication that will best serve the project requirements.

• Plans writing processes and sets timelines and deadlines. .

• Assesses the audience needs for whom the technical and procedural documentation is intended;

adjusts tone and technical terms used to meet those needs and to ensure understanding.

Job Specifications

• Bachelor’s degree in business course, IT, Industrial Engineering.

• Over 3 years of related experience in IT setting/industry as technical writer.

• Candidate must have excellent communication written skills.

• Able to multitask and work well in a fast-paced environment.

• Must be keen on details, able to work independently or in a team.

• Able to quickly establish good working relationships with both internal and external customers.

Please refer to job description.