HackQuest

COMPANY PROFILE: This is a Multinational and a largest IT Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.

Position: German HelpDesk Support

Company Industry: IT Company

Work Location: Alabang, Muntinlupa

Salary: Php 62,000 - Php 78,000 gross

Work Schedule: Nightshift

Work Set-up: Onsite

BENEFITS:

• Government Mandated Benefits

• Free Visa Processing

• Sick Leave

• Vacation Leave

• HMO

• Other benefits will be discussed during the job offer

JOB REQUIREMENTS:

• Filipino can speak, read, and write German language

• Open to Foreign National proficient in German language

• At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field.

• Knowledgeable in Computer application

• Computer and internet savvy

• Experience in handling IT or Technical Support is a plus

• Amenable to work Nightshift in Alabang, Muntinlupa

• Can start ASAP

JOB RESPONSIBILITIES:

• Attend to inquiries of customers regarding hardware or software problems of computer

• Responding to the concerns of the clients via phone call or email

• Resolving technical issues quickly and efficiently

• Managing, prioritizing, and documenting incoming questions and service desk tickets

• Prioritizing and resolving IT concerns and escalating serious issues to relevant department

RECRUITMENT PROCESS (ONLINE PROCESS):

• Resume Screening

• Initial Interview

• Language Interview

• Technical Interview

• Hiring Manager’s Interview

• Job Offer

HOW TO APPLY?

Look for (MS. FRANCE)