Customer Service Representative (1 Day Hiring Process)
J
J-K Network Services
25 - 30K PHP
Full-time
Uptown Mall. 9th Ave, Taguig, Metro Manila, Philippines
COMPANY PROFILE: The company has a global ownership structure and serves a diverse client base of over 800 customers. It offers a broad range of services, including consulting, digital solutions, IT services, and more.
Position: Customer Service Representative (1 DAY HIRING PROCESS)
Company Industry: BPO & IT Company
Work Location: Taguig
Work Schedule: Shifting Schedule
Salary: Negotiable
Work Set-up: Work Onsite
BENEFITS
- HMO
- Government benefits
- 13th Month pay
- Sick Leave
- Leave credits
JOB REQUIREMENTS
- Open for bachelor's degree holder
- With 1 + years of Experience in Customer Service Representative is an advantage.
- Amendable to work immediately.
- Amendable to work in shifting schedule
- Amendable to work onsite.
JOB RESPONSIBILITIES
- Deliver customer service support in line with defined scope of work and agreed service level agreements
- Update and maintain accurate client records by regularly reviewing and amending account details.
- Manage customer complaints by identifying issues and providing timely, effective solutions.
- Respond to and resolve customer inquiries, ensuring all questions are handled efficiently and professionally.
- Provide guidance and support to customers, ensuring the highest standards of service delivery are consistently met.