Customer Support Specialist
P
Prime Manpower Resources Development, Inc.
20 - 30K PHP
Full-time
Unit C, 21/F, Prime Manpower Resources Development Inc, 21/F Strata 2000 Building, F. Ortigas Jr. Rd, Ortigas Center, Pasig, 1600 Metro Manila, Philippines
Communication and Interpersonal SkillsProblem-SolvingCustomer ServiceFlexibilityAnalyticalBPOAdaptableComputer Literacy
This is direct hire and a permanent role.
As a Customer Support Specialist with a focus on strong verbal communication skills and flexibility, you will play a key role in ensuring our customers/clients receive outstanding support and assistance. You will be responsible on the following: operations, addressing customer inquiries, resolving issues, and delivering solutions in a timely and professional manner. The ideal candidate thrives in a fast-paced environment, possesses excellent interpersonal skills, and is adaptable to changing priorities and schedules.
Job Qualifications:
- Open for bachelor's degree graduate or undergrad
- Has at least 1-2 years of BPO experience (technical support in Telco account, CSR in financial/healthcare account or relevant)
- Skilled in the following: strong verbal communication skill, interpersonal skill, exceptional listening, analytical, ability to multitask; adapt to changing workflows and successfully operate in a fast paced and dynamic team environment, computer literacy, demonstrate strong problem solving and decision making ability, flexible, etc.
- Can start immediately (April 8)
- Can work onsite for 6 months from 8am-5pm, Mondays-Fridays
Note: Possibility to work from home after 6 months will be based on performance.