Customer Experience Specialist
A
ACMobility
10 - 20K PHP
Full-time
Remote
Marketing
About the role:
This role is responsible for establishing customer service experience processes, implementation, and monitoring compliance. A key focus of this position is to elevate the BYD Customer Journey, ensuring it stands out from other brands and providing a unique and outstanding customer experience
Minimum Requirements:
- Education: College graduate (Business, HRM)
- Relevant Experience: Preferably automotive experience or experience in customer handling roles and business process analysis.
- Licenses/Certifications: None
- Business Understanding: Dealer Operations
- Leadership/Behavioral Skills: Customer handling
- Functional Competencies: Basic MS Office proficiency
Please refer to job description.